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Jira Automation

What is Jira Automation?

Automation rules help eliminate repetitive tasks by automatically performing actions based on triggers and conditions.

Automation Components

Triggers

Events that start the automation: - Issue created - Issue transitioned - Field value changed - Comment added - Sprint started/completed - Scheduled (daily, weekly)

Conditions

Criteria that must be met: - Issue type is Bug - Priority is High - Assignee is empty - Status equals "Done"

Actions

What happens when triggered: - Assign issue - Transition issue - Add comment - Send notification - Create sub-task - Update field

Common Automation Examples

Auto-assign to Reporter

Trigger: Issue created
Condition: Assignee is empty
Action: Assign to reporter

Auto-close Old Issues

Trigger: Scheduled (daily)
Condition: Status = Resolved AND updated < -30d
Action: Transition to Closed

Notify on High Priority

Trigger: Issue created
Condition: Priority = Highest
Action: Send Slack notification

Creating Automation Rules

1. Project Settings → Automation
2. Click "Create rule"
3. Select trigger
4. Add conditions (optional)
5. Add actions
6. Name and enable rule
7. Click "Turn it on"

Best Practices

  • Start simple
  • Test thoroughly
  • Document rules
  • Monitor execution
  • Avoid infinite loops
  • Use conditions wisely

Next Steps

Learn about Integrations to connect Jira with other tools.